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Which Labels or Designer Kids Clothes do you stock? Daily Tea & Daily Tea Collection, Itch Designs, Three Little Trees, Shampoodle, Wonderboy, Glug, Egg Baby, Baby Star, Agoo, Leg Huggers, Beep Beep Slings, Flirty Bird, Taia Hairclips, Tommy Rocket, Dan Dan, Djeco, Hoof Shoes, Llum, Miatom, Jarmeez, Manhattan Toy Company, Nanny Pickle, Polka, Redfish Kids, Piperoid, Stella Cove, Coco & Ginger, Noon Hair Accessories, Two Belles, Mudpuppy, Pure Baby. & more new labels coming soon ;) Customer Service:
Without you, we wouldn't be here. this is not a cliché ~ we really do pride ourselves on our customer service- take a look through our 'Happy Customers' Page Free Gift Wrapping: Great when you don’t have time to wrap your gift or would like us to send it as a gift on your behalf, but really, just because it's so nice to receive a prezzie in the mail & I like to present your purchase the best I can! * during high volume sales, I may not gift wrap- please make a note if you would specifically like me to... happy to oblige!
Fast responses to your queries, suggestions or comments~ Just email us at whimsychild@bigpond.com We will respond to all enquiries as soon as possible ~ absolutely within 24hrs! Reward Points:
for every purchase you make at Whimsy Child, you earn points!
these points can be redeemed easily at any time, on any product!
as you go through the checkout, you will be asked if you would like to use your points, it's that easy!
Exchange Rates : Awards : $1.00 = 1 point Redeem : 1 point = $0.10
Which childrens sizes do you carry clothing for?
After many conversations with people about how hard it is to find older childrens ranges- that tricky tween & teen age group, we have decided to stock bigger sizes. This means that Whimsy Child now caters for newborns, right through to size 14!
Is it safe to use my credit card @ Whimsy Child?
Yes, Our site is secured by SSL using 128 bit SSL security
SSL certificates secure your online transactions by encrypting credit card and personal information and providing a safe route of communication for your online payments.
Payment options: Shopping within a secure online environment is extremely low risk in terms of fraud (less dangerous than using your credit card in a shop or restaurant!).
Our site is secured by SSL using 128 bit SSL Security.
SSL certificates secure your online transactions by encrypting credit card & personal information & providing a safe route of communication for your online payments.
Privacy:
Whimsy Child is committed to protecting your privacy & keeping your details secure whilst you interact with our services & products. For your peace of mind, please know that we do NOT store any credit card details! If you’re worried about entering credit card details online, or you just don't own a credit card, we do offer alternatives - I don't have a credit card, Can I still make a purchase?
Yes, of course. You can pay via Paypal, or by direct deposit into our account.
You can even send us a money order or a cheque.
We will ship your package to you as soon as the payment has cleared.
If you’re worried about entering credit card details online, or you just don't own a credit card, we do offer alternatives -
Paypal,Direct Deposit & payment by Cheque or Money order are all options. Please contact us at whimsychild@bigpond.com & we’ll find the best solution for you. Do you offer Lay-by?
We now offer lay-by too! Just send us an email @ whimsychild@bigpond.com for instructions & details.
so easy!
*Lay-by must be completed within 5 weeks.
Failure to complete the layby in the specified time means all items will be returned to stock & layby cancelled.
Deposit will not be refunded.
Can I return my purchase if it doesn't fit?
Surely can! please contact us at whimsychild@bigpond.com for instructions-
check our Terms & Conditions for further details
Can I get some help with making my purchase?
We'd love to help!
please contact us at whimsychild@bigpond.com with any questions or queries you may have. sizing? colouring? fabric? matching? we're happy to help in any way we can! we even offer a "Personal Shopper" Service. What happened to ele-ahbaant?
( el · ly · ah · barn · t )
ele-ahbaant is what my husband & biz partner called elephants when he was a little boy. Cute huh? but no-one can say it, spell it or remember it, so we made the very difficult decision to re-name.
Hope you love the new name Whimsy child, we think it reflects the fun kids ranges we stock.
In recent times I have been asked a number of times if I am able to assist in making choices for an outfit, or for a season's wardrobe, or if I could suggest a top that may 'work with' a particular pair of pants or skirt, or other similar questions. I'm happy to do this for my customers- I actually really enjoy it & so have decided to offer this service to anyone who may like to take advantage of it. Of course there's no charge, it's simply an extension of the customer service & attention to detail which I take great pride in.
If you would like to take advantage of this, all you need to do is contact me via email & state your requirements. There are any number of variables & I'm happy to work within any brief eg: maximum $$'s / price range to work within / number of outfits you would like to purchase / the style or 'look' you would like to achieve / really, anything you would like to suggest.
You may even like to send a photo so I can recommend items best suited to your child. Of course the final order will be placed only after you are totally satisfied. Please contact Melissa at whimsychild[at]bigpond.com to find out more.
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